CUSTOMER SERVICE REPRESENTATIVE

We are looking for an individual who is passionate about serving others. This individual must enjoy interacting with customers while helping to simplify complicated situations. A strong candidate can describe themselves as being patient, calm, approachable, a good listener, humble, and a team player. Signature is a team of individuals working together for the common good, focused on building lasting relationships, inspiring trust, and positively impacting our community.

Primary Responsibilities:

• Provide excellent support to dealers through multiple forms of verbal & written communications
• Assess the nature & root cause of issues & provide timely resolutions
• Expert in Signature’s products and industry; partnering with peers throughout the organization
• Perform various computer-related tasks within a proprietary order system
• Manage a high volume of emails and phone calls

Requirements:

• 2+ years of Custom Cabinet Industry experience
• 2+ years Customer Service Representative experience
• Proficient in Microsoft Office and AutoCAD

TRUCK DRIVER/WAREHOUSE

Drives truck to transport cabinetry and other materials manufactured or distributed by Signature to and from specified destinations such as dealer showrooms, plants, residences, offices, or within industrial yards.  Also picks up material from vendors and performs other miscellaneous pick-up and delivery tasks as requested.

Ideal candidates MUST possess the following:

• Class C PA Driver’s License, clean MVR, and meet DOT requirements
• Great communication skills, personable
• Driving experience around the city
• Experience in the cabinet industry
• Willing to work long days and overnight trips (1 to 2 per week)
• Willing to perform warehouse duties (includes loading trucks) / Pick up supplies

DOOR MANUFACTURING CRAFTSMAN

Highly skilled/experienced custom cabinet door manufacturer will oversee a 5-6 person door manufacturing team.  This person will be expected to have knowledge of a wide range of door manufacturing processes and equipment and must be capable of teaching/training others in the door manufacturing craft.

Requirements:

• 10 years of custom door manufacturing experience required
• Supervisor experience a plus
• Capable of teaching/leading a team
• Experience with Lean Manufacturing principleS
• Strong problem-solving skills
• Excellent communication skills
• Strong computer skills

SPECIALS ASSEMBLY (experience required)

Sets up and operates a variety of woodworking machines and uses various hand tools to fabricate non-standard, complex custom wooden cabinets and high-grade furniture to exact standards and specifications by studying blueprints or drawings of articles to be constructed or repaired, and plans sequence of cutting or shaping operations to be performed.

Requirements:

• 5+ years of Custom Cabinet Industry experience
• 2+ years of Specials Cabinetmaking experience

FINISHERS (experience required)

Seeking experienced finish sprayers, stainers, and glazers. Sprays surfaces of cabinets, doors, wood components, and related items with protective or decorative material such as paint, sealer, glaze, lacquer, or varnish.

Requirements:

• 5+ years of Custom Cabinet Industry experience
• 2+ years of Spraying, Staining, Glazing experience

PRODUCTION POSITIONS

Signature is currently accepting applications for various entry-level and skilled production positions.  Experience is preferred; however, we are willing to train.  Ideal candidates must be reliable, motivated, focused, teachable, and safety-minded.